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1,610 Jobs found! Page 22 of 81

CX Measurement, Reporting & Standards Manager (North, South &H/O) at First Bank of Nigeria Limited (FirstBank)

Location: From Hotnigerianjobs 2 months ago
First Bank of Nigeria Limited (FirstBank) is recruiting to fill the position of: CX Measurement, Reporting & Standards Manager (North, South &H/O). The position is located in Lagos State. Interested candidates should possess a B

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CX Engagement & Communications Manager at First Bank of Nigeria Limited (FirstBank)

Location: From Hotnigerianjobs 2 months ago
First Bank of Nigeria Limited (FirstBank) is recruiting to fill the position of: CX Engagement & Communications Manager. The position is located in Lagos State. Interested candidates should possess a First Degree in related disc

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CX Communication Analyst at First Bank of Nigeria Limited (FirstBank)

Location: From Hotnigerianjobs 2 months ago
First Bank of Nigeria Limited (FirstBank) is recruiting to fill the position of: CX Communication Analyst. The position is located in Lagos State. Interested candidates should possess a Minimum of First Degree in related discipl

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Head, Customer Lifecyle Management at First Bank of Nigeria Limited (FirstBank)

Location: From Hotnigerianjobs 2 months ago
First Bank of Nigeria Limited (FirstBank) is recruiting to fill the position of: Head, Customer Lifecyle Management. The position is located in Lagos State. Interested candidates should possess a First Degree in related discipli

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Consumer Protection Assurance Officer at First Bank of Nigeria Limited (FirstBank)

Location: From Hotnigerianjobs 2 months ago
First Bank of Nigeria Limited (FirstBank) is recruiting to fill the position of: Consumer Protection Assurance Officer. The position is located in Lagos State. Interested candidates should possess a minimum of Bachelor’s Degre

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Retention and CX Business Manager at First Bank of Nigeria Limited (FirstBank)

Location: From Hotnigerianjobs 2 months ago
First Bank of Nigeria Limited (FirstBank) is recruiting to fill the position of: Retention and CX Business Manager. The position is located in Lagos State. Interested candidates should possess a First degree in related disciplin

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Service Quality Management Officer (Head Office / North / South) at First Bank of Nigeria Limited (FirstBank)

Location: From Hotnigerianjobs 2 months ago
First Bank of Nigeria Limited (FirstBank) is recruiting to fill the position of: Service Quality Management Officer (Head Office / North / South). The position is located in Lagos State. Interested candidates should possess a Ba

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Strategy & Governance Manager at First Bank of Nigeria Limited (FirstBank)

Location: From Hotnigerianjobs 2 months ago
First Bank of Nigeria Limited (FirstBank) is recruiting to fill the position of: Strategy & Governance Manager. The position is located in Lagos State. Interested candidates should possess a Bachelor's Degree in Business Adminis

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Head of Agent & Merchant Business (POS) at Neptune Microfinance Bank

Location: From Myjobmag 2 months ago
The Head of Agent & Merchant Business (POS) is responsible for driving the bank’s POS acquiring, merchant payments, and agency banking operations. This role oversees the full lifecycle of

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Corporate Banking Marketing Executive at Neptune Microfinance Bank

Location: From Myjobmag 2 months ago
We are seeking a Corporate Banking Marketing Executive who is a senior executive responsible for driving the bank’s business with medium, and large-sized corporates, multinatio

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Strategy & Governance Manager at First Bank

Location: From Myjobmag 2 months ago
DUTIES & RESPONSIBILITIES Coordinate and manage the end-to-end execution of EMC meetings: agenda preparation, stakeholder engagement, minutes documentation, resolution tracking, and governan

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Service Quality Management Officer (Head Office / North / South) at First Bank

Location: From Myjobmag 2 months ago
DUTIES & RESPONSIBILITIES Execute service audits and spot checks across branches within assigned region (Head Office, North, or South) — measuring against enterprise CX standards. Tr

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Retention and CX Business Manager at First Bank

Location: From Myjobmag 2 months ago
DUTIES & RESPONSIBILITIES Retention Program Execution Develop and implement retention frameworks targeting specific customer segments. Recommend retention campaigns messages and target

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Head, Customer Lifecyle Management at First Bank

Location: From Myjobmag 2 months ago
DUTIES & RESPONSIBILITIES Lead the design, mapping, and implementation of seamless customer journeys across all segments and touchpoints. Collaborate with stakeholders, including the CTO a

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Consumer Protection Assurance Officer at First Bank

Location: From Myjobmag 2 months ago
DUTIES & RESPONSIBILITIES Participate in assurance reviews of products, services, customer journeys, and delivery channels. Support assessments against CBN Consumer Protection Framework pi

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CX Communication Analyst at First Bank

Location: From Myjobmag 2 months ago
DUTIES & RESPONSIBILITIES Develop and maintain platforms and processes for crafting messages, scripts, and presentations tailored to senior leadership. Translate complex information into c

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CX Engagement & Communications Manager at First Bank

Location: From Myjobmag 2 months ago
DUTIES & RESPONSIBILITIES Working closely with Head CX engagement and strategy to curate corporate and internal communications, stay responsible for managing and executing high-impact, bank-

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CX Measurement, Reporting & Standards Manager (North, South &H/O) at First Bank

Location: From Myjobmag 2 months ago
DUTIES & RESPONSIBILITIES Define and operationalize an integrated CX performance framework incorporating metrics such as NPS, CSAT, CES, BICSS, Complaint Resolution SLA, and Service TATs.

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CX Regulatory Escalation & Resolution Manager at First Bank

Location: From Myjobmag 2 months ago
DUTIES & RESPONSIBILITIES  Interpret and implement CBN Consumer Protection Framework, FCCPC regulations, BOFIA provisions, and other applicable directives for proper management of custo

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Tophire Africa Job Recruitment (5 Positions)

Location: From Hotnigerianjobs 2 months ago
Tophire Africa is recruiting suitable candidates to fill the following positions in Abuja, Lagos and Rivers States: Head, Affluent & Diaspora Banking, Head, Branding & Corporate Communications, Chief Risk Officer, Finance Manage

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